FAQ

WHERE ARE WE LOCATED?
We are located in Edmonton, Alberta, Canada.
WHERE ARE YOUR PRODUCTS SHIPPED FROM?
The majority of our products are shipped from our warehouse in Edmonton, Alberta. Some of our items utilize drop-ship and will be shipped to your door using one of our affiliates.
HOW MUCH IS SHIPPING?
Shipping on all orders over $99 is FREE across Canada. Orders less than $99 will include a shipping charge of $12.99. Parcels are shipped expedited and depending on your location will arrive in 2-5 days depending on location. Order processing times are typically 24 hours.
WHAT IS THE RIGHT KIT FOR ME?
Refer to our information page "The Right Kit For Me" for detailed information to assist you in picking the right kit for you.
WILL YOUR KITS WORK ON STANDARD ELECTRICAL OUTLETS?
Our Kits have been designed to work on a standard 15amp breaker. No electrical modifications are needed. Just plug and play.
HOW DO YOUR KIT SIZES WORK?
All our kit sizes are based off of tent sizes. E.g. A 3'x3' Grow Kit will have a footprint of 3'x3'. Heights vary between our Pro Series Tents and Signature Series Tents.
HOW LONG DOES IT TAKE TO SET-UP A KIT?
Typically it will take approx. 1 hour to set-up your new grow kit.
WHAT TOOLS ARE REQUIRED TO SET UP A GROW KIT?
The only tools required will be a screwdriver and a box cutter.
WHAT IF I WANT DIFFERENT ITEMS IN MY KIT?
Feel free to contact us. We can customize any kit!

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